Refund & Cancellation Policy
Last updated: 16 September 2026
This Refund & Cancellation Policy explains how billing, cancellation, and refunds work for Daily Chart, operated by Malay Sharma (“we”, “us”, or “our”). It forms part of our Terms & Conditions. Please read it before subscribing.
1. Scope
Daily Chart is a digital subscription service. No physical goods are sold, so nothing is shipped or returned.
2. Free Access
The free tier gives you a limited number of charts per day. It requires no payment and involves no charge to refund.
3. Subscription and Billing
Pro is billed at USD 8.99 monthly or USD 89.99 yearly. Subscriptions renew automatically until cancelled.
4. Who Charges You
Polar is the Merchant of Record for all Daily Chart subscriptions. Polar is the seller on your receipt, your card statement will show a charge from Polar rather than Daily Chart, and Polar issues your invoice and handles applicable sales tax or VAT.
5. Cancellation
You may cancel at any time. On cancellation, Pro access continues until the end of the period you have already paid for, and no further charges are made. Cancelling does not delete your account or your attempt history.
6. No Refunds for Unused Time
Payments for a completed or in-progress billing period are not refunded, including partial months or partial years. This is the policy for voluntary cancellation.
7. Billing Errors
Duplicate charges, charges after a confirmed cancellation, and charges caused by a technical fault on our side are refunded in full. Contact us and we will correct it.
8. Failed Payments
If a renewal payment fails, Pro access ends and the account reverts to free access. No amount is owed for the unpaid period.
9. Your Statutory Rights
Nothing in this policy limits any rights you have under the consumer law of your own country.
10. Contact
For anything relating to billing, cancellation, or refunds, please contact us at dailychart.app@gmail.com.